General Manager Operational (F&B)

PT Polyland Group Indonesia is seeking an experienced and strategic General Manager Operational (F&B) to lead our dessert shop outlets in Jakarta Selatan. In this pivotal role, you will be responsible for the end-to-end management of our operations, ensuring that every outlet delivers a seamless, high-quality experience to our customers. With a strong background in F&B operations, you will oversee daily activities, manage staff, and implement strategies to enhance customer satisfaction and drive sales growth.

Our dessert shop outlets are a beloved part of Jakarta's culinary scene, known for their unique flavors and exceptional service. As the General Manager Operational (F&B), you will work closely with our team to maintain the high standards of our outlets, leveraging tools like QuickBooks for financial management and Microsoft Teams for communication. This is an exciting opportunity to make a significant impact on our business and grow professionally in a dynamic and supportive environment.

📋 Tanggung Jawab Pekerjaan

• Oversee the daily operations of dessert shop outlets, ensuring smooth and efficient service.
• Manage staff, including hiring, training, and performance evaluations.
• Implement and monitor sales strategies to drive growth and profitability.
• Ensure compliance with health and safety regulations, as well as food safety standards.
• Use QuickBooks for financial management and reporting.
• Leverage Microsoft Teams for communication and collaboration with the team.
• Conduct regular outlet audits to maintain high standards of quality and service.
• Work with the marketing team to promote outlets and attract new customers.

🎓 Kualifikasi & Syarat

• Minimum of 5 years of experience in F&B operations, with a strong background in retail or restaurant management.
• Proven track record of successfully managing multiple outlets.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficiency in using QuickBooks for financial management.
• Experience with Microsoft Teams for communication and collaboration.
• Knowledge of food safety and health regulations.
• Bachelor's degree in Business Administration, Hospitality Management, or a related field.

🛠️ Keahlian

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