Lead Front Desk Receptionist

Silver Pearl Unggul · 📍 Jimbaran, Bali · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 11.000.000 – Rp 15.000.000 per month
Silver Pearl Unggul is seeking a dynamic and experienced Lead Front Desk Receptionist to join our team in Jimbaran, Bali. In this role, you will be responsible for managing the front desk operations, ensuring a welcoming and efficient guest experience. The ideal candidate will have excellent communication skills, a strong sense of responsibility, and the ability to handle multiple tasks in a fast-paced environment.

📋 Tanggung Jawab Pekerjaan

Manage and oversee the front desk operations, including check-in/check-out processes.,Greet and assist guests with a warm and professional demeanor.,Handle guest inquiries, complaints, and special requests promptly and effectively.,Maintain accurate and up-to-date guest records and documentation.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth guest experiences.,Monitor front desk activities to ensure efficiency and quality service.,Train and mentor junior staff to maintain high service standards.,Ensure compliance with hotel policies and procedures.

🎓 Kualifikasi & Syarat

Minimum 3 years of experience as a Front Desk Receptionist or similar role in the hospitality industry.,Proven track record of excellent customer service and guest satisfaction.,Strong communication and interpersonal skills.,Fluency in English and Bahasa Indonesia.,Ability to work in a fast-paced and high-pressure environment.,Knowledge of hotel management systems and software.,Ability to handle multiple tasks and prioritize work effectively.,Valid ID and work permit for Bali.

🛠️ Keahlian

Customer ServiceCommunicationProblem-SolvingMultitaskingTime ManagementTeam LeadershipLanguage Skills (English and Bahasa Indonesia)
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