IT Staff - Hardware, Software & Network Support Specialist

Can Beauty Mojokerto is seeking a skilled IT Staff to join our dynamic team in Kesamben, Jawa Timur. As a key member of our technology infrastructure, you will play a vital role in maintaining, troubleshooting, and optimizing our IT systems to ensure seamless operations for our growing business. In this role, you will be responsible for supporting both hardware and software issues, managing our network infrastructure, and providing technical assistance to our employees.

Our company is a leading beauty and wellness brand in Indonesia, known for our commitment to quality and innovation. We are looking for a passionate and dedicated IT professional who can help us achieve our goals. If you are a tech-savvy individual with a strong background in IT support, we invite you to apply and be part of our journey.

📋 Tanggung Jawab Pekerjaan

• Provide first-line technical support to employees for hardware, software, and network issues.
• Install, configure, and maintain computer systems, printers, and other IT equipment.
• Monitor and manage network infrastructure, including routers, switches, and firewalls.
• Troubleshoot and resolve technical problems, and document solutions for future reference.
• Perform regular maintenance and updates on IT systems to ensure optimal performance.
• Assist in the implementation of new IT systems and technologies.
• Provide training and guidance to employees on the use of IT tools and systems.
• Ensure the security and integrity of our IT infrastructure.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 2 years of experience in IT support, network administration, or a similar role.
• Strong knowledge of Windows and Linux operating systems.
• Proficiency in using IT support tools such as ServiceNow, Jira, and other ticketing systems.
• Experience with network protocols and technologies such as TCP/IP, DNS, DHCP, and VPN.
• Familiarity with cloud computing platforms such as AWS or Azure is a plus.
• Ability to work independently and as part of a team.
• Strong problem-solving and communication skills.

🛠️ Keahlian

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